Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
comfortable
lacks charm
lacked coziness
7.6/10
Very good
Rooms
8.0
Location
6.6
Service
7.8
Dining
8.4
Guest reviews
7.6/10
based on 5 reviews
8.7
8.7/10 based on 916 reviews
William
United States,
May
2024
8.2/10
The hotel is nestled in a quiet location just steps away from the lake, offering spacious and clean rooms. The service provided by the staff was exceptional, going out of their way to ensure our comfort. The dining experience was outstanding with a variety of delicious options. However, the location might not be ideal for those seeking a bustling atmosphere.
Rooms
8.0
The rooms, though slightly dark, were standard in size but cozy and well-equipped with a desk and chairs.
Service
9.0
The staff, from front desk to restaurant and bar, were incredibly attentive and helpful throughout our stay.
Location
7.0
The hotel's proximity to the lake was fantastic, just a few minutes' walk away. However, it may not offer much in terms of nearby entertainment options like restaurants and shopping.
Dining
9.0
The dining experience exceeded expectations with a delightful omelet bar and ample supplies of various high-quality foods.
Facilities
8.0
The facilities were well-maintained and provided a pleasant stay for guests.
Donald
United States,
April
2024
7.2/10
I had a pleasant stay at the hotel, with comfortable rooms and friendly staff. The location was convenient, although the surrounding area lacked charm. The dining options were good, and the facilities met my expectations.
Rooms
8.0
The rooms were comfortable with a modern flair, facing the back of the hotel. They were equipped with a big bathroom, coffee maker, flat screen TV, and 2 big comfy beds.
Service
7.0
The service was courteous and helpful. The staff acted efficiently, although their approach lacked a personal touch at times.
Location
6.0
The hotel is located in a more industrial area of Starnberg, with a closed garage for cars. While everything was nearby on foot, the surroundings lacked coziness.
Dining
7.0
The dining experience was good, with a variety of options for hot and cold items, including live cooking stations. However, the atmosphere lacked warmth.
Facilities
8.0
The facilities were sufficient for my needs, offering all the basics for a comfortable stay.
clean
lacks charm
Charles
United States,
February
2024
7.4/10
The hotel's location is not the best if you are looking for more action, in terms of restaurants and shopping; however, it is in an industrial area but within walking distance to the lake. The rooms are spacious and well-equipped, albeit facing some noise from the main road outside. The dining experience is excellent, offering a wide variety of choices constantly refilled. The service can be a bit overstretched during busy times, but they are professional and courteous. The facilities are good overall.
Rooms
8.0
The rooms are spacious, clean, and comfortable with everything you need.
Service
7.0
The service can seem overextended during peak times, but the staff is professional and capable.
Location
6.0
The hotel may not be in the most lively area, but it is conveniently located near the lake and the motorway entrance for access to other attractions like Munich and the mountains.
Dining
9.0
The dining experience is amazing, offering a wide variety of delicious options, and the best I've had in Germany.
Facilities
7.0
The hotel offers a good range of facilities for a comfortable stay.
Excellent dining
Industrial location
Barbara
United States,
February
2024
8.2/10
The hotel's location is convenient, just a few minutes walk from the lake, with spacious and very clean rooms. The dining options were varied and delicious, offering both hot and cold items. However, the rooms were smaller than expected and faced a view of a petrol station and traffic. The service was friendly and top-notch, making guests feel welcomed and appreciated.
Rooms
7.0
The room, though standard-sized, was smaller than the pictures suggested. It included a desk and a couple of chairs.
Service
9.0
The service was all very friendly and top-rated, ensuring guests felt appreciated and welcome.
Location
8.0
The location was great, just a few minutes walk from the lake with everything nearby, even on foot.
Dining
9.0
The dining experience was brilliant, offering fresh and tasty options with a wide variety of choices including an omelet station.
Facilities
8.0
The facilities were modern and well-maintained, providing a comfortable and convenient stay for guests.
Joe
United States,
May
2023
7.4/10
Staying on the 5th floor, our hotel lacked a swimming pool but had impeccable rooms compared to others along the lake. The initial stench from the food heaters was off-putting, and some noise from the nearby main road was noticeable.
Rooms
9.0
Our room was two orders of magnitude better than those at other lakefront hotels. Despite lacking a pool, the room quality was exceptional and far exceeded our expectations.
Service
7.0
While the staff needed more training and at times seemed overwhelmed, they were helpful when approached and willing to provide recommendations. They were not always the friendliest but did try their best when there were numerous guests present.
Location
6.0
The hotel, although smaller than expected, was well-equipped with essentials like towels and robes. However, it's situated near a main road instead of directly on the lake, which may not suit those seeking a bustling area.
Dining
8.0
Despite the self-service concept being slightly excessive, the dining options were diverse and impressive, featuring Munich Weisswurst and cook-to-order egg stations. The smell from the food heaters upon entering was off-putting.
Facilities
7.0
The facilities were sufficient; however, the absence of a swimming pool was a notable drawback. Overall, it was a decent stay in terms of amenities available.